Flagship process

Giving your best on every Rolex inquiry.

Rolex is a stringent process. Clientbook helps authorized dealers run it flawlessly.

Illustrative UI · Sample data
Rolex inquiries3 open
James P.Submariner · Wants the watch his father once sold to put him through collegeSent within 24 hrs
Elena V.Datejust 36 · In stockSent within 24 hrs
Robert M.GMT-Master II · Bought a Rolex 7 months agoUnder a year

What dealers run in Clientbook

  • All inquiries in one place

    Across every model.

  • Know their story

    Capture why each guest wants the watch.

  • Follow-up standards tracked

    Inquiry created and a message sent within 24 hours, tracked on each inquiry, with the full history in one profile.

  • Rolex purchase history

    Which models they’ve bought, with a flag when a guest bought a Rolex less than a year ago.

  • The full catalog

    Up to date, with quality images and in-stock status. Share requested pieces to the guest’s phone with a tap.

  • Reports and exports

    Know which models have inquiries.

Clientbook is not affiliated with, sponsored by or endorsed by Rolex.

LEGAL: draft line. Approve or replace, and add a trademark notice if needed. Catalog images must be inventory images, not Rolex advertising.

Clientbook Handoff

Every store should run Handoff. Some authorized dealers should also have CRM for the Rolex process their associates run every day.

See how it works

Giving your best to every guest, every time.