Guests talk and look at pieces around glass cases during a candlelit private evening in a small jewelry store.

We do the outreach you don’t get to.

Fuller events.Busier promotions.

We text your clients, answer questions and bring them in.

  1. Private evening on the 14th. Save you a spot?
  2. On the calendar

Two ways to bring them in.

An associate sets a gold pendant on a linen tray for a smiling client across a walnut counter.

Events, in your store on set days

An event happens in your store on specific days, with appointments. We text your clients, book a time and tell your team who’s coming.

Examples: trunk shows, bridal events, anniversary and holiday events, private shopping nights and store openings.

An associate ties a navy ribbon on a small cream gift box while a client waits across the counter.

Promotions, for a window of time

A promotion runs for a window of time and isn’t always appointment-based. We text your clients about the offer, answer their questions and nudge them to come in while it’s on.

Examples: Valentine’s, Mother’s Day, the holidays, and buy-back or upgrade offers.

  1. In short

    An event is a day and a booked time.

  2. In short

    A promotion is a window, and clients come in when it suits them.

How it runs.

  1. Your list comes in

  2. First texts go out

  3. We follow up and answer questions

  4. Reminders go out (events)

  5. Event day, or the promotion window

  6. After-event or after-promotion follow-up

Plan on 3 weeks before your first event or promotion. After that, you need less lead time.

25x event-day conversion vs email and mail, Schmitt Jewelers
87%of event sales came from text, Schmitt Jewelers
71%of event-day buyers were new holiday shoppers, Herzog Jewelers

Pay as you go.

Each event or promotion is pay as you go. It’s priced by the size of your store and client list, and you choose how much we cover. Ask about introductory offers, and talk to us for a custom quote.

How far ahead should we start?

Plan on 3 weeks before your first event or promotion. After that, less lead time.

How many clients do you text?

As many as you choose to cover. You give us the list of clients who are OK to text.

What if a client asks something we can’t answer?

We send it directly to your team.

Your next event, booked before the doors open.

Researching event ideas? See Events